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AVAILABLE PROTECTION PLANS

  • Furniture
  • Mattresses
  • Area Rugs
  • Billiards
  • Power Bases
Montage Furniture Services (MFS) has the perfect plan to meet your needs, offering plans for
individual furniture pieces or same-upholstery sets. Furnishing a room and need to cover multiple
category purchases? No worries. We've got you covered with our Combination plans that
provide multiple category protection all on one plan.

Our Furniture Protection Plans cover fabric upholstery, leather and vinyl, wood, case goods and
other hard-surface furniture. MFS also offers Protection Plans for mattresses, power bases,
area rugs, and billiards. Most manufacturers' warranties only cover up to a year, whereas MFS Furniture
Protection Plans provides peace of mind with 5-year coverage and 10-year coverage for mattresses.

TOP 10 REASONS WHY YOU NEED A PROTECTION PLAN

You want to keep your new furniture looking new.

You've found just the right furniture for your home and you want to keep it that way. Your purchase of a protection plan gives you access to furniture experts who can help keep your furniture looking good longer.

You want to live in your living room.

Your protection plan will put your mind at ease so you can enjoy your children and your guests without worrying about that plate of appetizers teetering on their lap.

You own one or more of the following: Pens, popsicles, or pets.

Most MFS protection plans cover ink, food and beverages, and pet bodily fluids - refer to your plan for specific coverage details.

You think slipcovers are tacky.

Our stain and damage coverage is so great that you can trash that floral slipcover in favor of a new lamp to accessorize your new furniture.

You like being able to get help when you need it.

Our furniture experts offer live, fast and friendly service when you need help with a problem covered by your protection plan. You also can file claims online or via e-mail.

You know that you'll have your furniture longer than a year.

The length of most manufacturers' warranties. Chances are, you will experience a problem after your furniture's 1-year manufacturer warranty has expired. MFS protection plans offer 5-year coverage on furniture and 10-year coverage for mattresses.

You recognize that a protection plan could save you money in the long run.

Just one technician repair, part, or piece replacement will easily make up the small purchase price of an MFS Protection Plan.

You know there's no use crying over spilled milk...or juice...or wine.

Life's too short to worry about spots and spills. Just let us know what happened, and we'll do the "dirty work" for you.

You realize that you're not a spot or stain removal expert.

The MFS customer service center experts will offer you products, tips, and support for taking care of many problems yourself.

You like the security of knowing your furniture will be replaced.

If our experts are not able to solve your covered problem. No worries, no problem.

FAQ's

When I purchase a Protection Plan, are you spraying a product on my furniture to prevent stains?

No, your Protection Plan is a “dry” plan which means that rather than pretreating the furniture with a product intended to prevent stains, we will address and clean stains as they occur. This allows you to rest easy that you have purchased a product with an environmentally friendly practice.

If I move from my current address, is my Protection Plan voided?

No. Your Protection Plan is valid from the date of delivery in all fifty (50) states of the United States of America and the District of Columbia. Please refer to your Protection Plan for important details.

I sold my furniture or gave it to someone else; can I transfer the Protection Plan to the buyer?

No, your warranty is non-transferrable and therefore cannot be transferred if the furniture is sold or given away.

My leather/vinyl furniture is cracking and peeling and I don’t know why. Is this covered by my Protection Plan?

No, leather/vinyl cracking and peeling is not a covered issue. This is because, in our experience, leather cracking and peeling is normally a condition that occurs as a result of wear, maintenance, or the quality of the furniture and how it is holding up over time. We do not make or manufacturer the furniture so how it is made or how it holds up from normal usage is not something we are able to address. General maintenance and cleaning of the furniture is the customer’s responsibility.

Does my plan cover stains/damage from wear and tear?

Stains or damage from normal wear and tear is not covered by a MFS Furniture Protection Plan. Wear and tear occurs with ordinary, everyday use of your furniture. Furniture Protection Plans are designed to cover stains and damage caused by a specific incident. Overall cleaning is not covered as this is considered maintenance for normal wear and tear as opposed to the spot cleaning provided by the plan for accidental spills.

I have pets and I am afraid they will damage my furniture, will my Protection Plan cover damages caused by my pets?

No, damage caused by pets from “beaks, teeth, paws, or claws” is not a covered issue; however, your Protection Plan may cover damages caused by pet bodily fluids. Please refer to your Protection Plan “Coverage” section for more information.

Can I have my furniture professionally cleaned by my Protection Plan Agreement?

Your Protection Plan does provide coverage for a spot cleaning for covered stains as listed in your Protection Plan. It does not provide coverage for an overall cleaning; however, we would be happy to provide you with a referral to a service technician in your area who could provide this service for you. Please contact our Service Center at 1-800-686-5559 to request a technician referral.

Can I renew my protection plan?

Unfortunately, we are unable to extend the life of your protection plan.